The Office Gurus®, a division of Superior Group of Companies, Inc.® (NASDAQ:SGC) and global provider of custom call and contact center support, responded to its extensive success in Belize by adding a second location in the country. The new location will more than double the footprint of The Office Gurus in Belize.
“The overwhelming success of the San Ignacio location has resulted in a need to further expand our operations in Belize. Positive feedback from our clients regarding our performance and our agents’ English fluency validates our own opinion that Belize is a great environment for us to continue to grow our business,” said Dominic Leide, President of The Office Gurus®. “The workforce is extremely motivated and energetic, which has helped us create one of the most desirable companies to work for in the country.” English is the first-language in Belize, making it easier for us to recruit employees who can seamlessly communicate with our client’s customers based in the United States.
The Office Gurus® will leverage their San Ignacio staff to assist with the training and ramp up of the new site.
“We have the established expertise, talent, and tenured management in San Ignacio to lean on when needed. The proximity of the sites allows them to assist one another quickly,” added Dominic Leide.
By increasing their capacity in Belize, The Office Gurus® will be able to handle more happy customers like Vicky Allard, a Customer Service Manager at NewAir Appliances.
“My experience has been wonderful with The Office Gurus®. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They are experts in the field and are focused on building a long-term partnership. I vetted over 15 different companies in my search to outsource and I am glad I chose to partner with TOG!” said Ms. Allard.
This expansion will not be the last for The Office Gurus®, as they continue their search for their next growth opportunity.
About The Office Gurus®
The Office Gurus® is a global provider of custom call and contact center support. As a true strategic partner, The Office Gurus implements customized solutions for its customers in order to accelerate their growth and improve their customers’ service experiences. For more information, call (888) 847-7422 or visit www.TheOfficeGurus.com.